Puppy on the Beach
Frequently Asked Questions

What is Biscuit Training?


Modern problems require modern solutions. At Biscuit Training, we didn't just take puppy training online, we reimagined the puppy training experience from the ground for both puppies and their owners. We combine our expertise in animal behavior with today's tools and technologies to deliver the most effective training programs in the market, period.




Does online puppy training really work?


The live online training format is uniquely suited to how puppies learn. By eliminating distractions typically found in class environments, and by providing developmentally appropriate and personalized advice, you and your puppy will see incredible results in days, not months! Check out our reviews, user submitted videos, and, if you're still not convinced, we'll glad put you in touch with a few Biscuit Training Alumni.




What training methodology do you use?


We use a positive reinforcement training methodology and teach you to use rewards (treats, toys, play, praise or anything your puppy finds rewarding) to reinforce desired behaviors. Have fun and enjoy rewarding your puppy for good behavior - it’s simple and highly effective!




What is your cancellation policy?


We understand that sometimes plans change. When this happens, please try to cancel or reschedule your appointment at least 24 hours in advance. To modify your upcoming appointment, log into your account page and use the scheduling tool to find a new time that works.




Do you offer online group classes?


We currently offer group classes to puppies from a select group of shelters, rescues, and breeders. If you belong to one of these organizations and would like to learn more, please contact us for details on our Littermates group training program.




Are your training programs suited for older dogs?


If you have an adolescent or older dog who has never had any foundational training, our programs may still be a good fit. Contact us to learn which program would best suit you and your dog's needs.




What if I want to do more training once my program ends?


Once you’ve completed any of our training programs, you'll have access to private training sessions at our preferred rates. You also receive access to our members-only resources which includes training webinars and a complimentary behavioral check-in when your puppy reaches six months of age.